Only questions related to order issues will be answered. For all other questions, please refer to our Terms and Frequently Asked Questions.

Please note that we are currently experiencing extremely high volume. If you are experiencing this, we apologize for the significant delay as we are working as quickly as possible to fulfill your order.

If your payment has already been processed, we kindly ask that you refrain from sending multiple emails regarding the status of your order. You will receive a shipping confirmation email within the next few hours once your order is ready for delivery.

We greatly appreciate your preference and thank you for your patience.

Need personalized assistance?

Trade Name: Orohena
WhatsApp: +1 849-581-0662
Email: contacto@orohena.com
Customer Service Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m., and Saturday, 9:00 a.m. to 1:00 p.m., except public holidays in the Dominican Republic.
Address: Los Corales del Sur, Santo Domingo, Dominican Republic.

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